One of the best ways for companies to get more out of their social media efforts is to get their employees involved. Not only does including employees in social media make it easier to consistently produce content, but having multiple perspectives is interesting for customers and other individuals who follow or encounter your company on social media.
Although there’s a lot of value in including employees from all parts of your company in social media, this idea generally brings up the same concern. That concern is how can a company be sure that the employees who are communicating on behalf of the company will do so in a way that reflects the company’s brand and avoid posting things that could have a negative impact. Continue Reading...